Privacy Policy
Privacy Policy
PVBuddy is a trademark brand from PVSure Pte Ltd.
PVSure Pte Ltd (“we” or “us”) respects the privacy of your personal information. The purpose of this privacy policy is to tell you what information is collected from you on the website https://www.pvbuddy.com (“the website”) and how the information is used.
By visiting and using the website, you accept and agree to be bound by this privacy policy. If you do not wish to be bound by this Privacy Policy, you should not access or use the website.
Data collection and security
When you access the website, you may provide certain identifiable information including but not limited to your Name, Email Address, Avatar Image or Credit Card information when you make a purchase on/through the website. This information is collected when you visit the website, subscribe to our email list, opt-in to get a free product, contact us, provide comments/feedback, fill out a form or enter any other information on the website to communicate with us.
When you purchase products on/through the website, you are also providing the website with payment and address information. Payment information is not stored in the website; everything gets processed through payment processors. Should you have any questions about payment activities and/or information, please contact the specific payment processor that you use directly.
In event you wish to request that your data is to be deleted, please email to us at info@pvbuddy.com with subject title 'Request to delete account'. Your email, password and authentication access will be removed within 90 days of email notification. Other data may be retained due to warranty/regulatory requirements and will be anonymised for data research.
How Information is used
Your personal information is used to personalize your experience, improve the website to better serve you and provide customer service support. We may also use this information to provide you offers and promotions from time to time.
This website also automatically collects certain information about you through Log Data and Google Analytics. Log Data is information about your computer’s Internet Protocol Address (“IP” address), browser information, Internet Service Provider’s information, your operating system, and your browser type. Similarly, Google Analytics collects certain information about your location, browsing history, the pages you visit, the equipment you used to access the website, traffic patterns, and other general patterns related to your use of the website. This information is used to analyze website statistics related to users’ behavior and interests, improve the performance of the website, and to further improve our products offered to you.
Comments and Social Media
If you leave a comment, your comment is retained indefinitely. We may use your name and email address to communicate with you; this information is not shared with a third party.
This website has included social media accounts and sharing options. Social media sites (e.g. Facebook, Instagram, Pinterest) can track your personal information. When you interact with us on social media, you will be voluntarily disclosing your personal information and it is no longer private. Your personal information can be collected and used by others. We have no control over and take no responsibility for the use, storage or dissemination of such publicly-disclosed personal information by you. Any such interactions via social media with us do not subject us to any kind of liability related to the misuse of your information by others.
Use of Cookies and Pixels
The use of Cookies and Pixels is to provide a better user experience and utilize them to help us market our content in a targeted and unobstrusive way.
The website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, computer system.
A cookie is a very small text document, which usually includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it. To protect your privacy, your browser only permits a website to access the cookies it has already sent to you, but not those sent to you by other sites.
We may also use technological equivalents of cookies, including social media pixels. These pixels allow social media sites (e.g. Facebook, Instagram, Pinterest) to track visitors to outside websites, so as to tailor advertising messages users see while visiting that social media website.
Third Party Use of Cookies
Some content or applications, including advertisements, on the website are served by third-parties, including advertisers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. They may collect information relating to your personal details, online activities over time and across other websites, and other online services. They may use this information to provide you with targeted content or interest-based advertisements.
We have no control over these third parties’ tracking technologies or how they may be used. You should contact the third-party provider directIy, if you have any question about an advertisement or other targeted content.
Third Party Links
We may include, offer or advertise third party links, products or services on the website. When you click on third-party links and leave the website, you are no longer bound by our Privacy Policy.
Articles on the website may include embedded content (e.g. images, videos, advertisements, links to other websites, etc.). Embedded content from other websites operates in the same way as when you are a visitor to the other websites. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
We have no control over these third parties and they have their own privacy policies. We are not responsible for the activities and practices of these third parties. You should contact them directly and read their privacy policies. You also agree that your use of these third-party websites is solely at your own risk.
Disclosure of Information
We do not disclose your personal information to third parties without your consent with the exception of the following circumstances:
1) We may disclose your information to third parties that work with us such as our website hosting partners, email marketing service provider, other service providers that assist in the operation of the website, and any subsidiaries we rely upon to provide you products and services.
2) We may disclose your information in order to comply with state or federal regulations related to copyright infringement lawsuits or any other legal claims related to the website.
Email Marketing
You have the option to subscribe to our email list. By subscribing, you agree to receive updates, messages, promotional materials and any other content related to our website.
When you send us an email, your email message along with email address and responses are saved for our communication purposes with you. This information is kept confidential; we do not share, sell or trade your email information with third parties except as otherwise stated in this privacy policy.
If you are in the European Union and opt-in to receive any of our free products or services and/or purchase any products through our website, then you will be subscribed to receive our free email newsletter once you affirmatively consent to it. Please see the Opt-Out section below should you wish to “unsubscribe” and not receive any emails from us.
If you are NOT in the European Union, then you will be automatically subscribed to receive our free email newsletter once you opt-in to receive any of our free products or services and/or purchase any products through our website. Please see the Opt-Out section below should you wish to “unsubscribe” and not receive any emails from us.
Opt-out
We comply with the CAN-SPAM Act of 2003 and do not spam or send misleading information. You may opt out of our email list by using the unsubscribe links in our emails. You may also contact us if you want to be removed from our email list.
As for third party websites, please contact them directly to unsubscribe and/or opt-out from any communication with them.
User’s Rights
1) General Data Protection Regulation (GDPR)
If you reside in the European Union, you are entitled to certain information and have rights under the General Data Protection Regulation (GDPR).
We retain any information you choose to provide to us until the earlier of: (a) you asking us to delete the information by sending us a request, (b) our decision to cease using our existing data providers, (c) we decide that the value in retaining the data is outweighed by the costs of retaining it.
You have the right to request access to your data that we store and the rights to either rectify or erase your personal data.
You have the right to seek restrictions on the processing of your data. You have the right to object to the processing of your data and the right to the portability of your data.
You have the right to withdraw your consent for the processing of your personal data at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
2) California Consumer Privacy Act (CCPA)
If you reside in California, you are entitled to additional rights under California law and we ensure compliance with the California Consumer Privacy Act (CCPA).
Your rights include the following:
a) You have the right to know whether your personal information is sold or disclosed to third parties.
b) You have the right to say no to the sale of your personal information.
c) You also have the right to access your personal information, which we will provide within 30 days of such request.
d) You have the right to know what personal information is collected from you and how it is used, which we explained in this Privacy Policy
e) You have the right to have your personal information deleted.
f) You have the right to equal service, price and no discrimination.
g) You have the right to data portability and right to request your personal information and use it for your own purposes.
Children’s Privacy
We respect the privacy of children. All information and content on this website is intended for persons aged 18 years and above. Persons under 13 years of age are prohibited from using this website. We do not knowingly collect, use or disclose personal information from persons under 13 years of age without prior parental or guardian consent. If you believe any personal information is collected from someone under 13 years of age without parental or guardian consent, please contact us to have the information deleted.
Protection of Information
The security of your personal information is important to us. We aim to protect your personal information submitted to us voluntarily and automatically. However, no method of transmission over the internet is completely secure and we cannot guarantee the absolute security of your information. When you make a credit card purchase or purchase through any means on the website, you will be directed to a third-party vendor to complete the transaction. Any information you provide during the checkout process is not stored on our website, but provided to the third-party vendor that completes the purchase transaction.
By using this website, you agree to hold us harmless for any security breach and for any unauthorized use of your personal information by third parties. You also agree that we cannot be held responsible for any disclosure of your information through our website without our knowledge and consent.
Privacy Policy Updates
This privacy policy is effective as of 21 November 2022 and will be updated and modified from time to time. Any change to this privacy policy will be effective upon the publication of the new terms, and your continued use of the website after the posting of any updates constitutes your acceptance of the changes to this privacy policy.
Contact
Please contact info@pvbuddy.com if you have any question regarding this privacy policy.